Quick Lane at Olathe Ford Sales is a trusted and reliable automotive service center located in Olathe, Kansas. As a part of the Olathe Ford Sales dealership, Quick Lane offers a wide range of automotive maintenance and repair services for all makes and models. With a team of skilled technicians and state-of-the-art equipment, Quick Lane is committed to providing efficient and high-quality services to customers. Whether it's routine maintenance, inspections, tire replacements, or brake repairs, customers can count on Quick Lane for all of their automotive needs. The facility provides a convenient and hassle-free experience, allowing customers to get their vehicles serviced quickly and get back on the road in no time. With a focus on customer satisfaction and reliable service, Quick Lane at Olathe Ford Sales is the go-to destination for automotive maintenance and repairs.
Amenities and More
- Wheelchair-accessible toilet
- Toilets
- Debit cards
- Wheelchair-accessible car park
- Oil change
- Mechanic
Reviews
They took the time they needed to make sure the job was done correctly. And the staff was informative and friendly again thanks Olatha Ford
I drove inside 1 hour before closing time, and they said you need to come back the next day
Love the people here! They treat you like an actual person, not another vehicle. They take time to explain what they are doing and don't charge for anything you don't agree to!!! My service is always great and of course I love my Ford Fusion. Thank you guys for making a mundane but necessary experience easy!!!
These men and women here have always been good to deal with and provided great service. It sometimes takes longer than they tell you for the service to be done if they are really busy; however, the wait isn't bad and I feel like a can trust them to work on my car and not try to sell me on extras I don't need. They have even stepped up to cover repairs for damages to the oil pan and plug that another dealer caused and didn't charge me for those repairs. I'm not going to say they will do this every time, as I had to really implore of them to do so, and they had to work with that dealer for the claim. However, I give them five stars as I take all of my daily drivers to them for service. Big thumbs up for these guys!
They were very friendly here. Although I had a coupon for a free oil change, they did a complementary check on my car and found a few things that needed repairing. I know alot of times places will do this to take advantage of people who don't know alot about vehicles, but they didn't know that I did know about them and being a female I appreciated the fact that they told me what needed fixed pretty soon for my safety, and then told me the things that could wait a bit. I would definitely recommend this place for anyone who isn't very familiar with their vehicles.
FIX YOUR WEBSITE no one can see what cars or trucks are on the market I type in lariat and it pops up with no vehicle even tho I've spoken to a team member who has showed me the truck. This makes me want to not put in the effort to look for a vehicle at this location
*** UPDATE *** The service manager reached out and apologized for my experience, explaining that it did not reflect the dealerships expectations for customer excellence. Based on this conversation, I will allow them another opportunity to service my vehicle in the future. Changed rating from 1* to 3* due to the interaction.
The service adviser told me to go to Shawnee Mission Ford for an oil change on my new for explorer because I had a fidelity service warranty and it was going to be a pain for him to call it in. That is lazy and bad customer service in my book.
Excellent customer service today. Especially considering it is the Tuesday before Thanksgiving with all the travelers needing an oil change. They were super swamped but still managed to get me in and out in 45 minutes. They even vaccumed, which I greatly appreciate! Hillari was extremely helpful, informative and professional. Thanks Olathe Ford!
Location
1845 E Santa Fe St, Olathe, KS 66062, United States
Hours
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Monday
07:00 AM - 06:00 PM
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Tuesday
07:00 AM - 06:00 PM
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Wednesday
07:00 AM - 06:00 PM
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Thursday
07:00 AM - 06:00 PM
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Friday
07:00 AM - 06:00 PM
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Saturday
07:00 AM - 05:00 PM
- Sunday Close
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